Hells Gate & Wai Ora Spa - NZ Travel

Hells Gate & Wai Ora Spa

Hells Gate Geothermal Lake & Mud Spa
Hells Gate Geothermal Park is set in 50 acres and is Rotorua's most active geothermal field. Walk past steaming fumaroles and hot pools of boiling mud so violent they are unnerving.  It has the largest hot waterfall in the Southern Hemisphere and the only mud volcano in New Zealand.   Hells Gate is a unique place of extreme contrasts. 

Location: 15-20 minute drive east from Rotorua town centre.


Operating Hours: 8:30am to 8:30pm. Closed Christmas Day.


Departures: Walks can be done at your own time and treatments run on demand subject to availability. 


Food and Beverage: Cafe on site.


Transfers:  Complimentary transfers from town for any bookings over and above the basic Geothermal walk.  Pick ups at 9:00am, 1:00pm and 5:00pm from Rotorua city centre.


Child Ages: 5 to 15 years, under 5 years free of charge for walk and mud baths.

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Help Notes:

  • You may hire our swimsuits and towels.
  • Massage treatments must be pre booked.  If travelling on an open dated voucher, please call as early as possible to reserve your preferred time.

What is in the mud bath?

1/3 geothermal mud and 2/3 geothermal water, heated to approximately 38-42 degrees Celsius.

Available Activities:
Hells Gate Thermal Reserve Walk


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Walk past steaming fumaroles and pools of boiling mud.  See remarkable formations and colours, steam vents, erupting waters, New Zealand's only accessible mud volcano and the largest hot waterfall in the southern hemisphere.  The 20 acres that make up the Hell's Gate Thermal Reserve gives visitors a unique insight into New Zealand's geothermal history.

Duration: The walk takes approximately 45 minutes to an hour.

Hells Gate Traditional Mud Bath/Spa


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New Zealand's only geothermal Mud bath and Spa facility located in an active geothermal reserve. Each of the three mud baths is capable of catering for up to nine people and contains between 70 - 100 kgs of geothermal mud.  The silky smooth geothermal mud in combination with the sulphurous geothermal water opens the skins pores allowing the active ingredients to gently exfoliate and treat the skin.

Suitable for Children: Children under 2 years must wear disposable swimming attire.

Ultimud Package: Thermal Walk, Mud Bath, Wai Ora Spa and 1 Hour Massage


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Combining the finest geothermal mud and the soft geothermal water of the sulphur lake, this 20 minute traditional mud bath gently exfoliates the skin, leaving it very clean and soft to touch. Pamper yourself with a relaxing sulphur spa over-looking the active geothermal reserve, followed by a 1 hour massage. Manuka tea (served in private lounge) plus use of a towel and robe included.

Tour times: Pre booking essential, allow 3.5 hours.

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